The quickest way to a price is to ring 020 8077 6947. Someone picks up between 8am and 7pm every day, and most jobs are priced during that first call. If you’d rather not phone, enter your postcode in the form on this site and we’ll ring you back inside an hour during opening times.
Call us
020 8077 6947
A person on the line
The line that books Horsham jobs is answered by a person rather than a menu. We work RH12 and RH13, the prices are the same from the Carfax to Mannings Heath, and no one pays for travel. Ask which day your road is usually covered and we’ll tell you, even when it’s a Thursday and you’d hoped for a Tuesday.
If nobody picks up
Whoever normally answers is probably on a staircase in Roffey with a machine running. A voicemail with your postcode and a sentence on the job gets a same-day call back.
Opening hours
| Day | Phone and cleaners |
|---|---|
| Monday to Friday | 8am to 7pm |
| Saturday | 8am to 7pm |
| Sunday | 8am to 7pm |
One rate covers all of those hours. Nothing extra for evenings or weekends and no call out fee. The slots that go first are between the morning trains and the school run, when most houses here are empty.
Handy to know when you call
- The number of bedrooms on your tenancy and, for a move-out, the date the keys go back.
- Who has the key. Most Horsham check-outs go through a High Street agent, which means office hours and usually a morning slot.
- Whether carpets will be inspected and whether you want the oven done. Neither is part of the move-out price.
- For carpets, the number of rooms and flights, whether the hall and landing are carpeted, and whether two reception rooms have been knocked through.
- Roughly when the house was built. A new estate house and a listed one off The Causeway take very different times for the same price.
- For regular cleaning, the frequency you’d like, roughly how many hours, and what the bathrooms look like, since scale predicts visit length better than bedrooms do.
Things that affect the start time
Market days in the centre. Agent opening hours for a check-out. The village rounds, since Warnham and Slinfold share a day and Mannings Heath usually goes with Southwater. And winter afternoons in the lanes, where a carpet cleaned at four won’t dry before the heating goes off. None of these change the price.
Prices in brief
| Job | Price |
|---|---|
| End of tenancy | £156 studio, £207 one bed, £243 two, £339 three, £425 four; oven added for £31 |
| Carpets and rugs | £36 a bedroom, £43 a living room, £61 a through lounge, £41 a flight, £35 or £51 a rug |
| Ovens and appliances | £77 single, £110 double, £114 wide single, £23 ceramic hob, £28 gas hob, £28 extractor, £143 range or AGA |
| Regular housework | £23 an hour weekly, £24 fortnightly, ironing £12 an hour |
| One off deep clean | £186 for two cleaners over three hours, up to £498 for three over six |
| Upholstery and curtains | £13 dining chair, £33 armchair, £35 mattress, £57 two seater, £35 or £42 curtains |
One off jobs have a £67 minimum; hourly work has a three-hour minimum visit instead. The prices page explains each figure and the services page goes through the jobs.
Paying
You can pay by card or bank transfer. Weekly customers mostly settle monthly by transfer. We invoice landlords and agents.
Where we work
The town plus six places around it, from Broadbridge Heath in the west to Mannings Heath in the south-east. The areas page has the full round. Call even if you’re just outside it.
If something’s wrong
After a move-out clean, phone us inside 48 hours and we’ll put right whatever the inventory clerk flagged, free. That’s quicker for both of us than weeks of emails. Get the clerk’s report and send it on, as agents passing on complaints rarely name the actual item. Cancellations, access and liability are in our terms, the privacy policy covers your data, and there’s more about us on the about page.
Questions we get asked
How fast is a callback?
Under an hour during opening times (8am to 7pm daily). A phone call is faster still, since most jobs are priced during the call.
Are Sunday and evening slots available?
Yes, and they cost what a weekday does. Cleaners work 8am to 7pm daily. Evenings go quickest, so allow a week if you want a specific one.
Why isn’t it a Horsham phone number?
The 020 line is the one that books our Horsham round. A person answers it from 8am to 7pm daily, we cover RH12 and RH13, and there’s no travel charge.
Do I need to arrange parking?
Rarely: just mention it if you’re in the town centre on a Thursday or Saturday, when the Carfax markets close the road.